Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognize your device, remember your preferences, and provide a more personalized experience. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored for a defined period).

2. How We Use Cookies

OK Roger uses cookies for the following purposes:

• Essential cookies: Required for the platform to function. These include authentication tokens, session management, and security cookies. You cannot opt out of these without losing access to the platform.
• Preference cookies: Remember your settings such as language, timezone, and travel preferences so you don't need to re-enter them on each visit.
• Analytics cookies: Help us understand how users interact with our platform — which features are most used, where users encounter difficulties, and how to improve the product. We use anonymized, aggregated data only.
• Performance cookies: Monitor platform performance, page load times, and error rates to ensure a reliable experience.

3. Third-Party Cookies

Some cookies on our platform are set by trusted third-party services, including Google Analytics, Stripe, Intercom, and Segment. We do not use cookies for advertising purposes.

4. Cookie Lifespan

Session cookies expire when you close your browser. Persistent cookies used by OK Roger have a maximum lifespan of 12 months, after which they are automatically refreshed upon your next visit.

5. Managing Your Preferences

You can control cookies through your browser settings — view, delete, or block them at any time. Note that disabling essential cookies will affect your ability to log in and use the service.

6. Do Not Track

There is currently no industry-wide standard for responding to DNT signals. Our platform does not alter its behavior in response to DNT signals, but we offer the cookie controls described above as an alternative.

7. Changes to This Policy

We may update this Cookie Policy as our use of cookies or applicable regulations change. The "last updated" date above reflects the most recent revision.

8. Contact Us

Questions about cookies? Contact us at: [email protected]